Conarc enotes

Why eNotes?

  • Developed Specifically for Behavioral Health.

  • A complete product, fully integrated modules, no duplicate data entry.

  • Service management, Authorizations, Reporting for Available Units.

  • No hidden or Surprise Fee.

  • No long term Contracts.

  • Can start almost immediately.

Features

Automated Workflow


Submit, Approve and Bill notes in a few clicks.

HR Tracking With Built In Alerts


Manage staff training & credentials and receive alerts for expiring events.

Document Tracking With Built In Alerts


Manage client documents electroncally and receive alerts for expiring documents.

Appointment Scheduling


Create single or recurring appointments for one client or a group of clients easily. Track no shows and completed appointments with no documentation. Manage staff resource availability.

Built In Validations


Proactively find and fix claim issues before the insurance company does. Automatically track authorized, used and remaining units.

Never ``Forget`` to Bill For A Service


All services get billed, automatically.

Electronic Signatures And Time Stamps


Audit proof your operations.

Extensive Management Reporting


Know how you are doing, at all times. Measure staff productivity easily.

Electronic Time Sheets and Reporting


Track billable time from service notes and administrative time with a few clicks. Complete workflow included to approve and reject time sheets.

Web Based, Very Easy to Use


Access securely anywhere, anytime. Increased Staff productivity while virtually eliminating data entry errors.

Creative Solutions


Includes Psychiatric Evaluations, Diagnostic Assessments, E&M, CCA, Day Treatment, Therapy, Intensive in Home, Substance Abuse, MST, CAP MR/DD etc.

Electronic Claims & Payment Processing


Bill hundreds of notes to any payor in seconds. Receive and post EOBs electronically. Built in validations ensure that claims are clean before billing.

Reports

Financial Reports


  • Billing A/R:
    • Snap Shot
    • Aging
    • Billed Revenue
    • Un-Billed Revenue
    • Bill Status
    • Claim Status
  • Payment/EOB:
    • Electronic EOB
    • EOB Denials Summary
    • Manual Posting

Tracking/Lists Reports


  • Clients:
    • Lists
    • Admissions
    • Discharge
    • Referrals
    • Docs
    • Activity
    • Counts
    • Staff Assignments
    • Medications
    • Missing Data
  • Appointments:
    • Statistics
    • Missing Authorizations
    • Missing Notes
  • Users & HR Tracking:
    • Expiring Credentials
    • Lists
    • Alerts

Staff Productivity Reports


  • Weekly Stats
  • Staff Case Load
  • Direct Service Reports
  • Staff Time
  • Authorization Utilization

What our Clients are saying

“Our organization has been in business for 11 years, we began using eNotes 4 years ago when we realized it just wasn’t possible to continue maintaining paper records. The standards for maintaining paper records is quire long after discharge and we were running out of storage and paying for off-site storage. eNotes has enabled us to upload charts and shred the paper version saving us tremendous amounts of space. In addition to space, our staff has found it to be far more efficient that paper. There is ease of access for staff; the entire program works together. The scheduling systems lets the staff know what notes they have due, note entries let the staff know how many authorized units are remaining, notes are then submitted and can be billed with a push of a de buttons. We have staff that work remotely so they are not required to come into the office to turn in billing. Overall, we have been very happy with the program and the support that comes with it.”

Lynn Hammontree, Finance Director

Carolina Center for Counseling & Clinical Services

“As an administrator, I have used four other EMRs extensively. If I combined the best features from all of them into a single EMR, eNotes would still be light years ahead in integration, reporting, ease of use and accuracy. First, eNotes is intuitive and the data is integrated as well as accurate. our staff and administrators were using most of the functions without problems right after the first training. We are able to run most reports in less that 10 seconds and we no longer worry about the integrity of the data. No more having to export and manipulate raw data into excel to get the information we need!!!! This is the first EMR we’ve experienced, or heard of, that operates just like the designer describes. The efficiency eNotes provides has allowed us to redeploy 3.5 FTEs to other areas within our agency. The best hidden feature is that Atul is available 24/7/365 to trouble shoot problems critical to our business. he has also been extremely willing to develop features we’ve requested that are important to the business practices of all eNotes’ users. When he references said he was available all the time, they were not exaggerating! If you are looking for a cost-effective EMR that functions as promised, while saying you time and money, then eNotes is a great choice.”

Duncan Sumpter, CEO

Appalachian Community Services, Inc.

“eNotes made the transition to electronic medical records possible without totally disrupting our practice and allowing the entire staff to work together to make the system work and make life easier. This is because the administrative and clinical departments can now function together making the flow of information readily accessible and usable throughout the office. From electronic billing and posting completed in 3 easy steps to electronic personnel files, this system does it all. Any data you need is readily available within a few clicks from the reports section of eNotes. We can also access eNotes from our iPad and smart phones. But, all this cannot top eNotes customer support. One on one support that is incomparable to anything we have ever seen.”

Tony Rook, MSW, LCSW, CSI-CEO

Integrated Family Services, PLLC

“For mental health agencies seeking a lot of functionality at a reasonable price, eNotes is a great option. We’ve been extremely pleased with the quality of the product. Moving to eNotes has been completely smooth and seamless, and the access to experts and additional resources has made us feel very comfortable. Our agency is definitely running more efficiently with eNotes. eNotes helps us keep staff accountable. Our staff likes the system and I believe having such support has make the real difference for us.”

Kelly Williamson, CEO

Coastal Southeastern United Care, LLC

“The eNotes software is the best tool I’ve ever used.

I would recommend eNotes for its service and overall administrative IT Support. With a doubt it is one of the top three reasons for our success.”

Dan Zorn, CEO

SPARC Services and Programs, LLC

“eNotes is the ideal product for our Medicaid and State Funding.

If we need a new report or tool for QA or tracking, it’s as easy as picking up the phone and they make it happen.”

Mike Sink, Executive Director

Liberty Corner Enterprises, Inc.

Certifications

  • § 170.315 (a)(1) Computerized Provider Order Entry (CPOE) – medications
  • § 170.315 (a)(2) CPOE – laboratory
  • § 170.315 (a)(3) CPOE – diagnostic imaging
  • § 170.315 (a)(4) Drug-drug, Drug-allergy Interaction Checks for CPOE
  • § 170.315 (a)(5) Demographics
  • § 170.315 (a)(6) Problem List
  • § 170.315 (a)(7) Medication List
  • § 170.315 (a)(8) Medication Allergy List
  • § 170.315(a)(11) Smoking Status
  • § 170.315(a)(13) Patient-Specific Education Resources
  • § 170.315(d)(1) Authentication, Access Control, and Authorization
  • § 170.315(d)(2) Auditable Events and Tamper-Resistance
  • § 170.315(d)(3) Audit Report(s)
  • § 170.315(d)(4) Amendments
  • § 170.315(d)(5) Automatic Access Time-Out
  • § 170.315(d)(6) Emergency access
  • § 170.315(d)(7) End-user device encryption
  • § 170.315(d)(11) Accounting of Disclosures
  • § 170.315(g)(3) Safety-Enhanced Design
  • § 170.315(g)(4) Quality management system
  • § 170.315(g)(5) Accessibility-Centered Design

FAQs

Do I have to purchase expensive computer equipment?

You do not need any specialized equipment to get started. If you can access the internet you can use eNotes. You may also opt to use your own server. eMed Solutions will help you with specifications so you can acquire the most appropriate and cost-effective server for your company’s needs.

My staff is not very computer literate. Will that be a problem?

The software is very simple to use, most users will be very comfortable with it within a few days of using it. We will hold your hands till you ask us to let go – you will never be alone when using eNotes!

Where is my data kept? Is it safe? Will we also need to keep printed notes?

Data is stored on our server (using the hosted option) or at your location (using the in-house option). In either case, data is backed up daily, by you or us. It is always available and safe, no client has ever lost data using eNotes. Paper notes are not required unless you require them for specific regulatory or audit purposes.

Is there any additional fees to send claims to Medicaid, Medicare, BCBS or other payors? Do you charge based on collections?

No! You can send any number of claims to any payor at no charge.

Is eNotes affordable? We are just starting out and cannot afford anything very expensive.

eNotes fees are based on the number of users with some monthly minimums. We will work hard to ensure that we earn your business without emptying your pockets. Since eNotes will automate a lot of your business processes (such as billing, payment posting, time tracking etc) you may realize some savings on reduced need for other software or services. We have had clients that started with eNotes with as little as four employees and seen them grow to five offices across the state. We have grown with them.

We are currenlty using another software product. Can our existing data be transferred to eNotes?

Client demographics can be transferred if it is available in an electronic format. Transactional data such as claims and payment data are not transferred due to the significant differences that may exist between other systems and eNotes.

Is it HIPAA compliant?

Yes. Access to eNotes is secure and controlled. Only authenticated users can access the software, and then to they can only perform functions they are specifically authorized to do. Data transmitted between the client’s PC and the server is encrypted using Secure Sockets Layer (SSL) protocol. This ensures that it is always safe, even if intercepted.

How soon can we start?

We thought you’d never ask! You can start within a day of making the decision to use eNotes.